How to order

Wide range of products and convenient options in the online store

In the online store sbunpartneri.lv, you can purchase or order up to 5,000 different products and solutions, view product descriptions and technical data, check product availability in the warehouse, and see the estimated delivery time. The SB UN PARTNERI online store is available 24 hours a day, 7 days a week, allowing you to place orders at any time convenient for you.

Order processing and consultations

We process orders on working days from 8:00 AM to 5:00 PM. During this time, you can also receive professional consultations from our specialists by phone or in person at our Customer Center in Riga.

Registration in the online store

Registration is not required to place an order. However, if you would like to easily manage your order history and status, we recommend creating a user account.
Registered B2B clients get access to individual prices, special discounts, and exclusive purchase and payment terms.
For legal entities, registration is approved manually. If a company has several users, the main account administrator has the right to add or remove users and define their access levels.

Placing an order

Find the product you need by configuring attributes or selecting from the list, add it to the cart, enter delivery and contact details, and confirm the order. You will receive an order confirmation at the email address you provided. If all the ordered products are available in our warehouse at the time of ordering, we will ship them or prepare them for pickup within one business day. We will notify you by email about product pickup or delivery, including a tracking number or information on collection at our Customer Center.

Products to be ordered

If any of the products in your order are not available in our warehouse at the time of ordering, we will order them from the supplier and ensure the fastest possible delivery. Estimated delivery times are visible both in the online store’s product catalog and in the shopping cart. If you choose to pay with a prepayment invoice, we will place the order after receiving the payment in our bank account. We will deliver your order all at once, once the supplier-delivered products have been received. If you wish to receive the in-stock items sooner, please contact our consultants to arrange partial delivery.

Prices and Discounts

For unregistered clients and private individuals, prices in the online store are shown with VAT included, while for legal entities - VAT payers - they are shown without VAT.
Registered regular customers can see their individual prices and special discounts.
When displaying prices including VAT, for products consisting of multiple parts, due to tax calculation and rounding specifics, in rare cases there may be a difference of a few cents between the mathematical total of the part prices and the order total calculated by the system.

Assortment and Custom Solutions

The online store offers standard products with the most popular specifications. All available processing and configuration options can be found in the technical descriptions and manufacturer catalogs.
If you do not find your preferred color or required configuration in our online store, please add a comment to the selected product before adding it to the cart and indicate the desired specification. After receiving the order, we will verify the requested specification and compatibility with other chosen products, and contact you to inform about its availability, price, and delivery options. If corrections to the order are needed, we will contact you and explain the reason for the changes and possible solutions.
For non-standard sizes, processing, and configuration options, feel free to ask our consultants by writing to: [email protected].

If you cannot find the product you need in the online store, please email us at: [email protected] or use the contact form. We definately will find the most optimal solution for you.

We are constantly expanding our product range and improving the functionality of the online store to make your shopping experience even more convenient and enjoyable.